This Privacy Policy explains how Cashero Financial OÜ (“Cashero” or “we,” “us,” or “our”) collects, uses, and discloses information about you when you visit, access, or use Cashero website (hereinafter the “Site”), Cashero app (hereinafter the “App”) software, and other online products and services (collectively, the “Services”) or when you otherwise interact with us. By visiting the Site or otherwise using our Services, you acknowledge the practices described in this Privacy Policy. We will occasionally change this Privacy Policy. We encourage you to review the Privacy Policy whenever you access the Services, the Site or use the App or otherwise interact with us to stay informed about our information practices and the choices available to you.
“Personal Information” refers to information that identifies an individual, such as name, address, e-mail address, financial information, and banking details. “Personal Information” does not include anonymized and/or aggregated data that does not identify a specific user. Cashero is committed to protecting and respecting your privacy. The purpose of this Privacy Policy is to describe:
We control the ways of collecting your Personal Information and determine goals for which We use Personal Information. We are a “data controller” within the meaning of the General Data Protection Regulation (EU) 2016/679 (hereinafter referred to as “GDPR”) and other applicable European laws on data protection.
We collect the following Personal Information:
This information may include:
The Site is using cookies. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Cookies are typically stored on your computer's hard drive.
Our Site uses cookies to enable you to use the Site, the Services we offer, and the materials on the Site. Cookies are also used to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
For detailed information on the cookies we use and the purposes for which we use them see our Cookie Policy.
We may use your Personal Information to:
We may disclose your Personal Information to third parties and legal and regulatory authorities, and transfer your Personal Information as described below:
We may share your Personal Information with law enforcement, data protection authorities, government officials, and other authorities when:
We store and process your Personal Information in data centers around the world, wherever Company facilities or service providers are located. As such, we may transfer your Personal Information between such data centers. Such transfers are undertaken following our legal and regulatory obligations and are performed only via protected channels.
We also can disclose your Personal Information in the following circumstances:
Occasionally, the Site may provide references or links to other websites (“External Websites”). We do not control these External Websites third-party sites or any of the content contained therein. You agree that we are in no way responsible or liable for External websites referenced or linked from the Site including, but not limited to, Site content, policies, failures, promotions, products, services or actions and/or any damages, losses, failures or problems caused by, related to, or arising from those sites. External Websites have separate and independent privacy policies. We encourage you to review the policies, rules, terms, and regulations of each site that you visit. We seek to protect the integrity of our Site and welcome any feedback about External Website information provided on the Site.
You can exercise all rights foreseen by legislation, if this does not contradict the legal requirements concerning the prevention of money laundering and terrorist financing laws, our record-keeping obligations, etc.
You have the following rights:
To exercise these rights, contact us.
Within 40 days of receipt of your written request, we will provide you with your Personal Information, including the purposes for which it was used and to whom it was disclosed following applicable legislation. We reserve the right to request additional information from you, that may be necessary to provide the duly response to your request following applicable legislation and you agree with such our right. Also, if you wish to correct, update, and block inaccurate and/or incorrect data, we have a right to request a confirmation of correct data from you, for example, official documents containing such data.
Please note that if we are unable to verify your identity by e-mail messages or at your application to the call center, or in the case of reasonable doubts concerning your identity, we may ask you to provide proof of identity, including by personal appearance in our office. This is the only way we can avoid disclosing your Personal Information to a person who can perpetrate your identity.
In some cases, we will not be able to change your Personal Information. In particular, such a case can include the event when your personal information has already been used during the execution of any agreement or transaction specified in any official document, etc. You have the right to withdraw consent to personal data processing. You may also exercise your right to be forgotten and erase your Personal information from our servers. In cases stipulated in Article 17 of GDPR, we will delete your Personal Information we process, except for that Personal Information which we are obliged to store by the requirements set forth by the applicable legislation.
Please be advised, that in case of realization of your right of withdrawal of consent to personal data processing or right to be forgotten, we will not be able to provide you our products or services, and we have a special right to terminate all our current agreements with you with the application of legal consequences of such termination, and you irrevocably acknowledge such our right.
To withdraw the consent to personal data processing and/or exercise your rights to be forgotten please contact us. Furthermore, in this case, for safety, we may request you to present your ID document, including directly at our office.
We use a variety of security measures to ensure the confidentiality of your Personal Information and to protect your Personal Information from loss, theft, unauthorized access, misuse, alteration, or destruction. These security measures include, but are not limited to: Password protected directories and databases.
Secure Sockets Layered (SSL) technology to ensure that your information is fully encrypted and sent across the Internet securely.
Limited access to hosting servers using 2FA and traffic encryption.
All financially sensitive and/or credit information is transmitted via SSL technology and encrypted in our database. Only authorized Company personnel is permitted access to your Personal Information, and personnel is required to treat the information as highly confidential. The security measures will be reviewed regularly in light of new and relevant legal and technical developments.
We retain Personal Information for as long as necessary to fulfill purposes described in this Privacy Policy, subject to our own legal and regulatory obligations. By our record-keeping obligations, we will retain account and other Personal Information for at least five years after termination of the respective agreement.
This Privacy Policy may be revised, modified, updated, and/or supplemented at any time, without prior notice, at the sole discretion of Cashero. When we make changes to this Privacy Policy, we make the amended Privacy Policy available on our Site.